Great experience
Barely anyone on staff. Half the machines I used are out of order every time I've gone in (once weekly) and they don't get them fixed. The staff doesn't speak English, so if you have any concerns, you had better know Spanish. There are tripping hazards everywhere in this tiny place. The older lady who cleans the place walks around dragging a shop vacuum behind her without any filter on it to clean the lint out of the dryers. She does not give a f---- who she gets in front of or where the customers are. Since there is no filter on the vacuum, lint just comes shooting out of the back. Have any freshly cleaned clothes anywhere near the vacuum? Tough sh--, now they're covered in a lint from all sorts of people's clothes. I tried giving the new management a chance, but there was a night where my clothes became stuck in a washer that had broken down and they were just spinning there for over an hour because not a single person was on staff. I almost considered breaking open the washer door to get my clothes before they were irreversibly ruined.
Luckily for me, the one of the two emergency numbers on the wall worked and I got the owner. I told him what was going on and he said he'd be there in 15 minutes. 45 minutes later, he arrives and has to shut the power off to the machine and then unscrew the lid to let me get my clothes. I asked why there was no one on staff and he simply said: "Oh, my wife left and I was supposed to take her place, but I didn't." Yes, that is what he said. Verbatim.
My clothes overheated in the dryer and some articles were completely ruined. There was smoke everywhere, if I hadn't stopped it when I did there may have been a fire! I don't think they maintain their machines very well. Positives are it's clean, for the most part.
Some machines were not functioning.
Now it's nothing but TRASH!! From the service (there is no such thing as service, no one is ever there to serve you,) most patrons are ghetto, homeless people taking bird baths in the tiny sink, banging on the machines to get change out, it's ALWAYS FILTHY and most machine are OUT OF ORDER. THESE NEW OWNERS ARE HORRIBLE,, YOU ALL HAVE BEEN WARNED!!!!
It used to be such a pleasant experience. The previous owners would greet you at your vehicle and assist you with getting your laundry in the facility. As well as appreciating your business and offering the customers free bottle of water with a snack. Every machine was always working, the place was clean and tidy.
Used to be a pretty good place when it was owned by the older Asian couple. Now it's under new management. Now it sucks.
San Gabriel Coin Laundry is a US Laundry based in San Gabriel, California. San Gabriel Coin Laundry is located at 816 E Mission Rd, San Gabriel, CA 91776, USA.
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